Consultation Services

Trust but Verify!

We offer fifteen minutes of free consultation time to determine the your needs. This provides enough information for you to decide which of our services will meet your needs.

Report Verification

When buying a diamond or gemstone off the web or from a brick and mortar store, you want to make sure you’re getting what you think you’re getting. Many gemstones are accompanied by a gemological laboratory report from GIA, EGL, AGS or one of several other establishments. Are these reports ironclad guarantees? No, they are independent but subjective opinions and represent a snap shot of the opinion of the graders on that day. Do we always agree with the lab’s opinion? No. Some labs are stricter than others. Some are very lenient.

The first purpose of a verification report is to make sure the gemstone and the report match. No reputable seller is going to risk his or her, hard-earned reputation by purposely selling a gemstone under false pretenses. However, mistakes can and do happen. If the seller is a little careless or rushed when showing two gemstones of similar weights and qualities, the stones may not get put back into the correct envelope.

The second purpose is to verify condition of the gemstone. If a report is older and the gemstone has been in the marketplace for a while or if you are purchasing a previously owned gemstone, some surface damage may have occurred that would negate the original opinion particularly in the rarer clarity categories.

The third purpose is to verify the gemstone’s identification and condition prior to and after mounting. On occasion, damage can happen during the setting process, while this is not common, with proper documentation and photos you should not be responsible.